Full-time, BJU Education Group, Benefitted

Testing Reports Coordinator

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POSITION SUMMARY: As the Testing Reports Coordinator, you will be responsible for the final step of the testing process—generating and distributing results. You will navigate testing software and create, download, and post reports to be accessed by customers. Additionally, you will evaluate damage to test materials and communicate with customers about these damages. Other daily office tasks include customer service, data entry, processing incoming testing materials, results interpretation, and preparing test booklets for reuse.


  • Provide telephone and electronic customer support
  • Review damaged materials returned by customers to determine liability; assign appropriate charges and communicate with involved parties
  • Coordinate with billing coordinator regarding outstanding payments that are due
  • Submit claims to shipping providers and assist customers with documentation for placing claims themselves
  • Update shipment information to record student information for scoring, adding notes about damages or other issues
  • Generate score reports according to specified criteria
  • General office duties and computer usage
  • Schedule tests, process results, and perform general office duties for onsite testing center and remote online testing
  • Inspect and restore test booklets to reusable condition 
  • Evaluate test administrator credentials
  • Research testing situations to ensure compliance


  • Detail-oriented
  • Strong computer skills
  • Strong typing skills; able to make clear but succinct notes
  • Good communication and interpersonal skills
  • Ability to sense the mood of the person on the other end of the communication and adapt approach as needed
  • Flexible/prone to remain calm under pressure; able to make wise spontaneous decisions
  • Willingness to work as a team player, doing whatever task is needed
  • Supportive of homeschooling and testing
  • Comfortable with learning new technology and good manual dexterity
  • Occasionally bend, lift, reach above shoulder, squat or kneel, stand, and walk


  • Microsoft Word, Excel
  • Adobe Pro

Required Education: Bachelors
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1700 Wade Hampton Blvd.   |   Greenville, SC 29614 864.242.5100 Ext. 3003

The jobs posted here are open to those who are in alignment with our charter, creed, mission statement, and general policies.

BJU, Inc. and BJU Education Group do not discriminate on the basis of race, color, sex, age, national origin, protected disability, or veteran status.  SC Anti-Discrimination Poster

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