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Full-Time

Senior Computer System Specialist

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Position Summary: Manage imaging, software installation and deployment of computer systems to meet and support customer requirements.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

  • Manage the deployment and maintenance of desktop software.
  • Maintain general knowledge on imaging processes for both PC and Apple based hardware
  • Ensure imaging processes are current and followed.
  • Oversee provisioning of computer systems.
  • Deployment of computer systems and peripheral equipment.
  • Supervise computer imaging and provisioning of student workers.
  • Oversee software deployment to new and reimaged computers.
  • Research and resolve user issues.
  • Maintain documentation about problems and solutions.
  • Train and develop employees in their professional growth.
  • Ensure procedures are consistently followed.
  • Respond quickly and competently to customer requests.
  • Provide consistent communication with customers regarding their requests.
  • Serve as subject matter expert on projects as needed.
  • Other duties as assigned by supervisor.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:

  • Exhibited knowledge of operating system platforms
  • Basic knowledge of LAN, hubs, switches, and network configuration
  • Experience in technical computer support
  • Ability to interface with users and discuss issues
  • Ability and willingness to learn new technical applications and expand their use on campus
  • Working knowledge of computer system hardware and software components
  • Working knowledge of basic office and non-standard applications
  • Advanced troubleshooting capabilities
  • Excellent interpersonal skills
  • Desire to teach others about technology

Required Education: Associate Degree
Required Experience: One to two years related experience
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1700 Wade Hampton Blvd.   |   Greenville, SC 29614 864.242.5100 Ext. 3003

The jobs posted here are open to those who are in alignment with our charter, creed, mission statement, and general policies.

Bob Jones University does not discriminate on the basis of race, color, sex, age, national origin, protected disability, or veteran status.  SC Anti-Discrimination Poster

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