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Full-Time

Press Distribution Center Returns Associate

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Position Summary: As a Returns Associate, you will assist in the returns process by working with Customer Service to determine whether or not a product is authorized to be returned. You will primarily be responsible for receiving, handling/opening returns and issuing credit memos so that the Business Office may issue refunds for customers. This position does require heavy lifting.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

  • Assist the Returns Coordinator in classification of returned products
  • Enter returned items on credit memos
  • Return non-BJU Press products and non-refundable items to customers
  • Assist the Press Business Office and Customer Service with inquiries as needed
  • Asisst the Returns Coordinator with other duties as needed

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:

  • Ability to work quickly and accurately under pressure
  • Ability to maintain focus during repetitive functions
  • Patient
  • Good math skills
  • Good communication skills, both oral (telephone) and written
  • Familiarity with printing and binding processes helpful
  • Prior data entry experience helpful, but not required
  • Prior customer service and quality control experience helpful

Required Education: High School Graduate or GED
Required Experience: No experience required
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1430 Wade Hampton Blvd., Suite 211A   |   Greenville, SC 29609 (864) 546-4600

The jobs posted here are open to those who are in alignment with our creed and general policies.

BJU Education Group does not discriminate on the basis of race, color, sex, age, national origin, protected disability, or veteran status. SC Anti-Discrimination Poster

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