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Full-time, BJU Education Group, Benefitted

Curriculum Support Specialist Tier 1

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Position Summary: Do you like to use your personal experience as a school teacher or a homeschooler to encourage others?  BJU Press customer service may be the place for you! As a Curriculum Support Specialist Tier 1, you will be able to communicate with our customers via the phone, email, and live chat. You will provide help with ordering, returns/refunds, technical assistance, and moral support as well. The goal of customer service is to provide excellent assistance to our customers and find solutions that will help them get back to what they want to do; educate their student. This position is located in Greenville, SC. Fulltime and part-time opportunities.

PRINCIPAL DUTIES AND RESPONSIBILITIES: 

  • Sales
  • Account management
  • Order placement
  • Problem resolution
  • Academic advising

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:

  • Communication (oral and written) skills
  • Customer Relationship Management skills
  • Keyboarding skills
  • Detail-oriented
  • Problem-solving skills
  • Ability to multi-task
  • Ability to remain calm and pleasant under pressure
  • Knowledge of BJU Press products and services a plus

Additional Programs:  Must have the ability to comfortably use and navigate in an online environment (information/ordering/networking/communication).

BJU Press Employment Overview

Required Education: High School Graduate or GED
Required Experience: One to Two years related experience
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1700 Wade Hampton Blvd.   |   Greenville, SC 29614 864.242.5100 Ext. 3003

The jobs posted here are open to those who are in alignment with our charter, creed, mission statement, and general policies.

BJU, Inc. and BJU Education Group do not discriminate on the basis of race, color, sex, age, national origin, protected disability, or veteran status.  SC Anti-Discrimination Poster

Clery Act Campus Security and Safety Report—In compliance with Federal Public Law 101-542, Title II, "Crime Awareness and Campus Security Act of 1990," Bob Jones University provides campus safety and security information, which is made available to all currently enrolled students, employees, applicants for admission, and prospective employees upon request. https://www.bju.edu/disclosure/clery.pdf

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We take the privacy of our users very seriously. This privacy statement details the types of information we collect and how we use it.

1. What information does bju.careers collect?

The primary reason we collect personal information is to provide quality content and services. Several services and products we offer require you to provide us with information as a condition for receiving said services and/or products.

We collect personally identifiable information such as your name, email address, postal address and phone number.

3. What is bju.career's practice regarding cookies?

Your Internet browser has a feature called cookies, which stores small amounts of data on your computer about your visit to any of our sites. You do not need to have cookies turned on to visit most of our site, although active participation in certain areas of our site may require cookies. Cookies alone tell us nothing about who you are. By adjusting your settings on your browser, you may elect not to allow cookies to be collected.

We use cookies in a variety of ways, including:

  1. Keeping count of return visits to our site
  2. Accumulating and reporting anonymous, aggregate (data collected in mass), statistical information on Website usage
  3. Allowing third-party cookies, web beacons, and similar technologies to collect or receive information from bju.careers and use that information to provide measurement services and target ads (you can opt-out of the collection and use of such information for ad targeting at any time).
4. How does bju.careers use this information?

We use the information we gather to enhance the user experience on our site. We use tracking information to determine how well each page performs overall based on aggregate user demographics and traffic patterns to those pages. This helps us continue to build a better site for you.

Information required for University or Academy admission is used to validate your request and process your admission application. Your information is never shared with third parties. We use your information to keep you aware of current news and offerings from the University and to assist you with the admissions and academic process.

5. How does bju.careers share this information?

Bju.careers may release account information when we believe, in good faith, that such release is reasonably necessary to (i) comply with the law, (ii) enforce or apply the terms of any of our user agreements, or (iii) protect the rights, property, or safety of bjuhr.edu, our customers, or others. Bju.careers may be required by law enforcement or judicial authorities to provide personally identifiable information to the appropriate governmental authorities. We will disclose personally identifiable information upon receipt of court order, subpoena, or in cooperation with a law enforcement investigation. Bju.careers fully cooperates with law enforcement agencies in identifying those who use our services for illegal activities and reserves the right to report any activities that we in good faith believe to be unlawful.

In some cases we allow third parties to use cookies, web beacons, and similar technologies to collect or receive information from bju.careers and use that information to provide measurement services and target ads (you can opt-out of the collection and use of such information for ad targeting at any time).

Bju.careers does not sell, trade, or rent your personal information to any third parties other than those listed above.

6. How will I know if the privacy policy is changed?

Any modifications to our privacy practices will be reflected first within this area. If there is a material change in our privacy practices, we will indicate on our sites that our privacy practices have changed and provide a link to the new privacy statement. If we are going to be using the information collected from users in a manner materially different from that stated at the time of collection, we will send affected users written notice of the change by email.

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