Position Summary: Join our dynamic team as the Advancement Services Manager and play a pivotal role in driving our mission forward. In this role, you will be a key internal member of our advancement efforts, ensuring smooth operations, effective fundraising, and meaningful donor engagement. You will have the opportunity to work collaboratively with various departments, influence BJU’s philanthropic culture, and manage impactful projects and events. If you are passionate about making a difference, highly organized, detail oriented and eager to impact the lives of BJU students, this position is perfect for you. Your work will directly support our mission and help foster a strong community of supporters.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
- Database and Systems Management:
- Manage The Raiser’s Edge software, including database management, data entry, reporting, training, and data integrity.
- Develop and implement policies and procedures for donations, stewardship, and database management.
- Analyze fundraising data to identify trends and create progress reports and dashboards.
- Collaboration and Coordination:
- Collaborate with Alumni Relations to promote philanthropy and giving.
- Coordinate with the financial services department on gift-related processes.
- Coordinate key details for Advancement events especially for Homecoming Weekend and donor appreciation and fundraising events.
- Support the Director of Grants Management by adding potential grants to the online portal and tracking grant progress.
- Project Management:
- Manage the Endowment Stewardship Reports process.
- Manage key relationships with partner companies that provide strategic support (e.g., FreeWill, ThankView) or necessary legal state registration (e.g., Labyrinth).
- Logistics and Office Support:
- Produce reports and mail lists for departmental use.
- Maintain departmental inventory and order supplies as needed.
- Answer departmental phone lines and manage in-office mailings, filing, and printing.
- Submit weekly check requests to Accounts Payable and handle reimbursements.
- Maintain accurate website content and reporting.
- Donor Communications and Stewardship:
- Assist the VP and Donor Advisors with specialized donor communications, including large-scale mailings, reporting, and data extraction.
- Coordinate daily and monthly stewardship acknowledgments and ensure timely mailing of letters and membership packets.
- Write and produce stewardship letters, newsletters, and communications as needed.
- Call Center Coordination
- Oversee phonathon practices with Alumni Ambassadors, ensuring they meet their goals and by providing training and support.
- Team and Culture Oversight:
- Establish and maintain the annual Advancement Office budget.
- Execute strategies to cultivate a team atmosphere (employee birthdays, employee appreciation days).
- Assist with preparation of special presentations for board meetings and donors.
- Assist with other tasks and events as assigned.
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:
- Advanced computer skills with MS Office (Word and Excel).
- Proficiency in The Raiser’s Edge or similar CRM software.
- Strong organizational and project management skills.
- Excellent communication and interpersonal skills.
- Attention to detail and a high level of accuracy.
- Ability to analyze and review operational procedures, identify problem areas, and optimize performance through procedural changes.
- Experience in fundraising, donor relations, or advancement services preferred.
COMPUTER SKILLS:
- Microsoft Word, Excel, PowerPoint
An applicant must be a born-again Christian who has a personal relationship with Jesus Christ. Each applicant must agree with and affirm the Bob Jones University creed, mission (see https://www.bju.edu/about/creed-mission.php) and core biblical doctrines regarding areas such as the Bible, the triune God, man and salvation, etc. Employees are expected to maintain a conservative lifestyle and support Bob Jones University’s positions on issues such as beverage alcohol and addictive substances, creation, marriage and human sexuality and the sanctity of life, etc., (https://www.bju.edu/about/positions.php). Employees are to be active members of a local Bible believing church which holds orthodox theology. Applicants must be committed to providing students an excellent, worldclass education from a biblical worldview.
Required Education: Bachelors
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