Position Summary: The IT Support Specialist will serve as the first contact for IT support by answering questions and assisting with technology issues via phone and email. The IT Support Specialist will provide Tier 1 technology support for computers, applications, printers, and phones. This position will escalate unresolved issues to Tier 2 support.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:
COMPUTER SKILLS:
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