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Full-time, BJU Education Group, Benefitted

Curriculum Support Specialist Tier 1

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Position Summary: Do you like to use your personal experience as a school teacher or a homeschooler to encourage others?  BJU Press customer service may be the place for you! As a Curriculum Support Specialist Tier 1, you will be able to communicate with our customers via the phone, email, and live chat. You will provide help with ordering, returns/refunds, technical assistance, and moral support as well. The goal of customer service is to provide excellent assistance to our customers and find solutions that will help them get back to what they want to do; educate their student. This position is located in Greenville, SC. Fulltime and part-time opportunities.

PRINCIPAL DUTIES AND RESPONSIBILITIES: 
• Sales
• Account management
• Order placement
• Problem resolution
• Academic advising

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:
• Communication (oral and written)
• Customer Relationship Management
• Education
• Keyboarding skills
• Detail-oriented
• Problem-solving skills
• Multi-tasking
• Ability to remain calm and pleasant under pressure
• Knowledge of BJU Press products and services a plus.  This is an on-site position.

Additional Programs:  Must have the ability to comfortably use and navigate in an online environment (information/ordering/networking/communication).

EDUCATION AND EXPERIENCE:
• Experience homeschooling or classroom education preferred
• Education degree helpful, but not required
• Customer service/Customer Relationship Management experience

BJU Press Employment Overview

Required Education: High School Graduate or GED
Required Experience: One to Two years related experience
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1700 Wade Hampton Blvd.   |   Greenville, SC 29614 864.242.5100 Ext. 3003

The jobs posted here are open to those who are in alignment with our charter, creed, mission statement, and general policies.

BJU, Inc. and BJU Education Group do not discriminate on the basis of race, color, sex, age, national origin, protected disability, or veteran status.  SC Anti-Discrimination Poster

Clery Act Campus Security and Safety Report—In compliance with Federal Public Law 101-542, Title II, "Crime Awareness and Campus Security Act of 1990," Bob Jones University provides campus safety and security information, which is made available to all currently enrolled students, employees, applicants for admission, and prospective employees upon request. https://www.bju.edu/disclosure/clery.pdf

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