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Full-Time

Press Digital Support Associate

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POSITION SUMMARY: Work with BJU Press materials to implement them in a digital environment and provide technical support to BJU Press customers.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

  • Prepare and upload new content received from BJU Press Digital Production & Distribution and other departments to online platforms.
  • Maintain content of online platforms including making necessary revisions to online files, renaming and reorganizing content.
  • Prepare files from Content Development for eTextbooks.
  • Provide technical support for BJU Press products via phone/email to home school and Christian school users.
  • Assist in design and testing of new technologies.
  • Support Highfive video conferencing.
  • Assist with writing guidelines and manuals on digital products for BJU Press employees and customers.
  • Train BJU Press employees to use software for projects and products.
  • Communicate new developments of online platforms to other departments and customers.
  • Maintain knowledge of BJU Press products and services as well as educational philosophy and method.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:

  • Excellent oral and written communication skills, especially in the area of explanation and description
  • Problem-solving ability in the area of computer programs and performance
  • Technical aptitude--able to infer connections between various applications, programs, and operating systems
  • Ability to relate well with people
  • Ability to work in a team environment
  • Self-motivated to grow and learn

Required Education: Bachelor's Degree
Required Experience: One to two years related experience
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1430 Wade Hampton Blvd., Suite 211A   |   Greenville, SC 29609 (864) 546-4600

The jobs posted here are open to those who are in alignment with our creed and general policies.

BJU Education Group does not discriminate on the basis of race, color, sex, age, national origin, protected disability, or veteran status. SC Anti-Discrimination Poster

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