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Non-benefited (part-time)

Technology Resources Technician (Student)

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POSITION SUMMARY:  Work with students and faculty/staff of Bob Jones University to assist in solving technology problems and providing technology resources.

 

PRINCIPAL DUTIES AND RESPONSIBILITIES:

  • Work with customers to resolve technology problems in person, over the phone, and over email
  • Troubleshoot new issues as well as recall specific solutions to recurring issues
  • Assist in the loaning and returning of equipment to faculty and students
  • Assist with hard drive backups and data transfer
  • Assist in providing technology resources to students and faculty/staff as well as basic instruction for how to use or procure those resources

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:

  • Must be enrolled as a student at Bob Jones University
  • Experience with Windows Vista, 7, and 8
  • Experience with Apple OSX
  • Experience with mobile computing platforms including Windows RT, iOS, and Android
  • Troubleshooting and problem solving skills
  • Excellent customer service skills
  • Learn and adapt quickly to new skills, settings, and technological challenges

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1700 Wade Hampton Blvd.   |   Greenville, SC 29614 864.242.5100 Ext. 3003

The jobs posted here are open to those who are in alignment with our charter, creed, mission statement, and general policies.

Bob Jones University does not discriminate on the basis of race, color, sex, age, national origin, protected disability, or veteran status.  SC Anti-Discrimination Poster

Clery Act Campus Security and Safety Report—In compliance with Federal Public Law 101-542, Title II, "Crime Awareness and Campus Security Act of 1990," Bob Jones University provides campus safety and security information, which is made available to all currently enrolled students, employees, applicants for admission, and prospective employees upon request. Report

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