Division of Communication Operations Coordinator

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Position Summary: The Operations Coordinator is responsible for executing operational priorities for the continued success of the programs in the Division of Communication. S/he focuses on assisting the Division of Communication Chair in the execution of operational tactics and activities, along with providing support for strategic initiatives. The Operations Coordinator must be diligent, intellectually curious, good at creative problem solving with students as well as internal and external personnel, and able to execute to day-to-day activities in order to help accomplish the goals of the Division of Communication


  • Provide strategic support to the Division Chair in the execution of the Division of Communication’s mission and objectives.
  • Interface with the Division Chair and Department Heads in the marketing of academic programs and recruitment of prospective students. This will include working with Marketing and Video services in the development and maintenance of social media and division/department web sites.
  • Interface with the Admissions Department in promoting the division’s programs as well as be proficient in the tools used for tracking and interacting with prospective students.
  • Provide support to the Division Chair in planning and execution of faculty professional development.
  • Assist in the recruitment and processing of new hires for the Division of Communication.
  • Coordinate the Chair’s schedule and appointments.
  • Process and maintain all official communications from the Division of Communication.
  • Assist with travel planning and logistics, as needed, for the Chair.
  • Maintain divisional inventory and coordinate the ordering of supplies, furnishings and equipment for the division.
  • Review, organize and maintain records for all Division of Communication faculty/staff evaluations.
  • Compile materials and instructions for student competitions including High School Festival and American Association of Christian Schools competitions.
  • Interface with the Division Chair, Department Heads, Registrar’s Office and Event’s Office to coordinate the Division of Communication’s master calendar.
  • Plan and schedule events including the scheduling of locations for meetings and notify personnel scheduled for attendance.
  • Provide support to Division Chair for student orientations (e.g., College Up Close), scheduling issues, catalog changes, planning summer orientation, etc.
  • Interface with Financial Services in the maintaining of financial reports for the Division of Communication and its departments.
  • Assist the Division Chair in the annual budget process.
  • Provide support, as needed, to students accepted in division’s graduate programs.
  • Interface with SCOPE in the planning and coordination of opportunities between the Division of Communication and the Adult Learner.
  • Be available to travel (if necessary) to exhibit and recruit for the division’s programs and initiatives.
  • Travel to sites in and beyond the local area and participate in trainings and meetings as needed.
  • Attend chapel, faculty/staff meetings, and departmental meetings.
  • Adhere to guidelines outlined in the Academic and Faculty/Staff Handbook.


  • Work experience related to project coordination, strategic planning, organizational communication, and event planning.
  • Background or experience in higher education administration.


  • Organizational skills with the ability to prioritize and handle multiple tasks simultaneously.
  • Excellent oral and written skills—to convey ideas, facts, and information effectively and accurately to students, staff, faculty, and the general public.
  • Skill to effectively plan work activities, schedules, priorities, initiatives, and utilization of resources.
  • Ability to work independently.
  • Ability to organize data and make independent judgments.
  • Ability to establish and maintain effective working relationships.
  • Ability to shift quickly between several tasks without loss of continuity.
  • Ability to listen actively and demonstrate understanding.
  • Ability to deal with a variety of individuals in a fair and courteous manner.
  • Ability to learn new technology
  • Knowledge of office practices and administrative functions.
  • Knowledge of microcomputers and advanced word-processing software and data manipulation applications (e.g., Word, Excel, PowerPoint)
  • Knowledge of business English with the ability to write accurately, clearly, and appropriately using correct grammar, punctuation, and spelling.
  • Knowledge of department and university policies, procedures, and practices with the ability to answer work related questions; and/or interpret and apply these policies and procedures correctly in various situations.
  • Proficiency in recording data, proofreading, use Microsoft Word/Excel, and other office and applications.
  • Effective keyboarding skills and knowledge of related software.

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