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Full-Time

Home Education Services Technical Support Coordinator

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Position Summary: Tech Support and Coordinate the IT and eCommerce aspects of the Testing Services.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

  • Assist with ongoing development and maintenance of IT and eCommerce for the Testing department
  • Interface with IT support from scoring software vendors
  • Troubleshoot various IT/hardware issues within the Testing department
  • Assist with scoring, data warehouse maintenance, testing of future eCommerce developments
  • Preparing test booklets for re-circulation
  • Assisting customers via phone

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:

  • Thorough understanding of Press Testing systems, procedures, and IT needs
  • Practical understanding of a programming mindset
  • eCommerce understanding and experience
  • Basic understanding HTML & CSS
  • Strong computer aptitude
  • Good written, verbal communication, and interpersonal skills
  • Ability to communicate with IT programmers, tech support, vendors/suppliers, and sometimes tech support for customers
  • Ability to troubleshoot software problems and printer problems
  • Supportive of homeschooling

Required Education: Bachelor's Degree
Required Experience: One to two years related experience
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1430 Wade Hampton Blvd., Suite 211A   |   Greenville, SC 29609 (864) 546-4600

The jobs posted here are open to those who are in alignment with our creed and general policies.

BJU Education Group does not discriminate on the basis of race, color, sex, age, national origin, protected disability, or veteran status. SC Anti-Discrimination Poster

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