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Full-Time

IT Project Analyst

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POSITION SUMMARY:  Responsible for leading projects, overseeing project timelines, compiling project documentation, and assisting the supervisor of the Program Management Office to assure projects meet their expressed outcomes.

PRINCIPAL DUTIES AND RESPONSIBILITIES: 

  • Assist with project management on IT Projects, as assigned
  • Coordinate with IT and non-IT personnel to achieve successful completion of projects
  • Compile and track “lessons learned” on all IT projects
  • Develop and track standard project metrics on all IT projects
  • Assist with ROI calculations on assigned projects
  • Assist with business case development
  • Assist with charter creation
  • Ensure that appropriate reports are compiled and distributed
  • Develop and implement communication strategies
  • Create communication both in email form and document form that translates technical information to a non-technical audience
  • Manage quality control for outsourced call center that supports the Service Desk
  • Assist in proofreading and editing of documents that will be both customer and vendor facing
  • Other duties as assigned

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:

  • Demonstrate competence in project management tools and techniques
  • Demonstrate understanding of program management implementation techniques
  • Learn new concepts quickly, applying depth and breadth of current skills in analyzing new opportunities or problem areas
  • Identify risk areas and proactively determine appropriate mitigation strategies
  • Demonstrate willingness to speak up when technical information is not presented clearly
  • Demonstrate strong interpersonal, communication, and presentation skills
  • Prepare and effectively deliver presentations and training sessions
  • Demonstrate strong written communication skills
  • Display ability to facilitate meetings
  • Build and maintain effective working relationships with all levels of management and staff
  • Work effectively in a team environment
  • Demonstrate self-motivation and the ability to work independently
  • Demonstrate ability to multi-task
  • Display strong technical/functional understanding of Project Management tool-sets
  • Display strong technical/functional understanding of Microsoft Project

Required Education: Associate Degree
Required Experience: One to two years related experience
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1700 Wade Hampton Blvd.   |   Greenville, SC 29614 864.242.5100 Ext. 3003

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