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Full-Time

Enrollment Services Coordinator

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POSITION SUMMARY: The Enrollment Services Coordinator is passionate about helping non-traditional learners succeed in their academic and professional development goals. This includes managing the degree application and course registration processes, developing and maintaining communications with non-traditional learners, advising students in online degree programs, and actively monitoring online classes to identify and help at-risk students. In addition, the Enrollment Services Coordinator oversees both online and residence dual enrollment, ensuring that high school students and their parents are aware of dual enrollment options at Bob Jones University and are actively engaged, supported, and encouraged.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

  • Serves as the primary contact for online degree applicants, working closely with each individual to provide courteous and timely responses
  • Serves as the academic advisor for various online degree programs
  • Processes course registrations for distance learning students
  • Ensures the accuracy of customer data within the Customer Relationship Management system
  • Develops and maintains communications to help students persist throughout their courses and programs
  • Ensures that all students have the necessary resources to succeed in their online classes—including ADA compliance
  • Proactively monitors online student progress for indications that a student might be at risk and engages these at risk students as needed
  • Manages both online and residence dual enrollment
  • Engages and maintains relationships with the parents/guardians of dual enrollment students
  • Manages the communications sent out from SCOPE office (website, social media, brochures, emails, etc.).

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:

  • Must be a confident, professional communicator
  • Exceptional customer relations skills on email, telephone, and personal communications
  • Highly motivated and able to work on own initiative
  • Detailed oriented—excellent organizational and planning skills
  • Strong writing, editing, and proofreading skills
  • Ability to be creative
  • Ability to handle highly confidential material
  • Ability to type quickly and accurately
  • Ability to work with other departments in the University to meet the needs of our students
  • Experience in using social media for promotional purposes

Required Education: Bachelor's Degree
Required Experience: One to two years related experience
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1700 Wade Hampton Blvd.   |   Greenville, SC 29614 864.242.5100 Ext. 3003

The jobs posted here are open to those who are in alignment with our charter, creed, mission statement, and general policies.

Bob Jones University does not discriminate on the basis of race, color, sex, age, national origin, protected disability, or veteran status.

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